Student Remote Access to UNMSOL Library: Internet Access

Options

For remote classes plus social distancing, the optimal situation is to access the internet from your home. If that isn't possible, other options include using UNM's wi-fi network, finding another free wi-fi network, or using your cell phone as a hotspot.

Free Wi-Fi

UNM Wi-Fi

  • The Computer Lab in Dane Smith Hall is open from 9-5 for students who need to use a public machine. Enter through the northeast door on the second floor of the building.
  • Most parking lots around UNM buildings should have wireless connectivity. The closer you are to a building, the better the connection.
  • UNM wireless coverage map: http://it.unm.edu/wireless/coverage-map.html

Other Free Wi-Fi

  • The City of Albuquerque has about 65-70 locations that have outdoor wireless access points. Most of them only span the parking lots or within ~100ft of the Access Point, but they are available via “COAFreewireless”.
  • Many other public facilities have access that may be available from parking lots. This includes businesses, churches, community centers, etc.
  • San Juan College put together a great resource for Online Resources in Native Communities. If you do not live in Albuquerque, these resources are worth checking out.

Internet Service Providers

IT has compiled resources for Internet at home and at UNM.  They recommend reaching out to multiple providers for pricing, and to mention you are a student.  Also mention if you or your family have any associations – Veteran, AAA, etc. for possible discounts. Let IT know if you get a confirmed deal so they can share the info with the law school community

Comcast/Xfinity (see https://www.internetessentials.com/covid19#thingstoknow&all_AmIeligibleforIE)

  • Offers 60 free days of internet for low income households, and a reduced rate of $9.95 per month after.
  • Offers an increased internet speed and removing cap for data usage
  • Willing to waive late fees and won’t terminate service due to economic issues associated with COVID-19
  • Public Hotspots are now open to everyone on the “xfinitywifi” SSID. Public hotspots can be found in small/medium businesses and outdoors in commercial areas (see map). Non-Xfinity subscribers need to accept Terms and Conditions to access the network and repeat when requested to continue to receive free unlimited access.

Spectrum (see https://www.spectrum.net/support/internet/coronavirus-covid-19-information-spectrum-customers/)

  • Offers free internet to households with K12/College students for 60 days
  • Willing to waive late fees and won’t terminate service due to economic issues associated with COVID-19
  • Gives access to various hotspots (see https://www.spectrum.com/wifi-hotspots to find hotspots near you)

CenturyLink (see https://news.centurylink.com/covid-19)

More potential providers

Troubleshooting

If you experience issues with your home wi-fi

  • If you can get to cnn.com with your device but not resources like Zoom or TWEN, you likely have Internet connectivity
    • If possible, have other household users or devices disconnect to save bandwidth.
    • If that doesn’t work it is likely that resource is temporarily overloaded, try to connect again later.
  • Reset your router.
    • Unplug the router. 
    • When you power it up, give it 15 minutes to fully reset then restart your device.
    • Reconnect to your home Wi-Fi - make sure you are connected by checking your Wi-Fi status. 
    • If you have no access, call your Internet provider. 

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